Proudly Printed in Canada
Shipping Policy
Thank you for visiting and shopping at SoOPAK.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing/turnaround time & delivery estimates
The estimated date you will receive your order is a combination
of the selected turnaround time and shipping time. Once your
order is placed your turnaround time generally cannot be changed
and billing charges will not be reversed.
For your
convenience, depending on the product ordered, SoOPAK.com offers
a variety of different production turnaround times. Not all of
the following turnaround times are offered on every product; the
available turnaround times will be listed with product as part of
the order process.
PLEASE
NOTE:
Pick up is available only until 6:00 p.m.
(orders completing after 5:00 p.m. may not be available for pick
up until the following morning).
Free delivery (if
available) will be on the next scheduled delivery day. We do not
offer same day turnaround combined with same day free delivery.
For example, if your free delivery schedule is on Wednesday and
Friday, a same day turnaround order placed on a Monday will not
be delivered until Wednesday; if free delivery is available every
day, Monday through Friday, the order would be delivered on
Tuesday.
We reserve the right to print same day
turnaround product on our digital presses.
5-10 Day |
all production ready jobs received and confirmed by no later than 1:00 p.m. will be ready between 1:00 p.m. the second business day after receipt and 1:00 p.m. on the fourth business day after receipt. |
15 Day |
all production ready jobs received and confirmed by no later than 1:00 p.m. will be ready between 1:00 p.m. the fifth day after receipt and 1:00 p.m. on the seventh day after receipt |
The customer pays the shipping cost upfront. If the SoOPAK
carries the responsibility, SoOPAK will expense the shipping cost
for the customer; otherwise, the customer will be responsible for
the shipping cost;
* If you choose group shipping this
may add at least one additional day to your chosen turnaround
time.
* Orders are not shipped or delivered on weekends
or holidays.
* Delivery delays can occasionally occur.
Shipping rates
Shipping charges for your order will be calculated and displayed at checkout. It would all differ based on the products you ordered, given that they are all customized and with different quantity and weights.
Customs, Duties and Taxes
SoOPAK.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SoOPAK.com is not liable for any products damaged or lost during
shipping. If you received your order damaged, please contact the
shipment carrier to file a claim.
Please save all
packaging materials and damaged goods before filing a claim.
International Shipping Policy
Additional shipping cost outside of Canada and the U.S. would be on customers’ own spend.
Refund/ Cancellation Policy
Our refund/ cancellation policy are outlined under the Privacy and Privacy page
